FAS troubleshooting

Trial balance doesn't balance

Problem: Trial balance fails the balance sheet control check (total debits ≠ total credits).

Resolution: Open the trial balance template for the affected entity. Verify total debits equal total credits. Review the full account list for missing accounts. Correct unbalanced amounts by reference to the source general ledger and resubmit.

Intercompany matching shows mismatches

Problem: IC Matching report shows unmatched amounts between entity pairs.

Resolution: Open the IC Matching report and identify affected transactions. Contact the partner entity. Review original invoices and posting dates. If a timing difference, document the reason and plan to match in the next period. If a recording error, correct and resubmit.

Currency conversion amounts look incorrect

Problem: Converted amounts appear incorrect for a foreign currency entity.

Resolution: Verify Phase 2 exchange rates for the affected currency — confirm AVG, END, and HISTAVG rates are entered. Confirm P&L accounts use AVG, balance sheet accounts use END, and equity accounts use HISTAVG. Review the Currency Conversion report. If rates are incorrect, correct them in Phase 2 and re-trigger Phase 3.

Consolidated balance sheet doesn't balance

Problem: Consolidated balance sheet fails control check (Assets ≠ Equity + Liabilities).

Resolution: Check the Intercompany Elimination report for unmatched IC balances. Check the Investment Consolidation report to verify goodwill calculation. Review the NCI calculation. Review the Muuntoero (CTR) report. Resolve identified issues and re-trigger Phase 3.